Payment, delivery and order tracking in Ukraine
To track your order, please enter your order number in the box below and press the "Track" button. Your order number is shown on the invoice and in the confirmation email we sent you.
FAQs
what is preorder?
preorder means the item is not in stock and we produce it specifically for your order. a preorder cannot be exchanged or returned
what are the delivery times?
processing and assembling an order takes 2 to 5 business days from the day it is placed on the site; delivery time depends on your region and the chosen delivery option, usually 1-3 days
how do I arrange a return?
to arrange a return, fill in the form found in the "returns & exchanges" section
what if my order is delayed?
if you have not received your order within the stated time, please contact us to clarify the details. we will do everything we can to help sort out the situation